Get it from Bo - Return and Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@getitfrombo.com. Please note that returns will need to be sent to the following address: 1240 N. Fitzgerald Ave., Suite 118, Rialto, Ca 92376 (714) 485-8206

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@getitfrombo.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

  • Get it from Bo shipping truck

    Shipping

    In stock items are processed same day or after 12pm cutoff next day. Shipping times vary depending on package, location and availability.

  • shipping box opened with tracking above

    Shipment Tracking

    Customer at ease tracking provided on every order with real time updates. Customers attached to active shipments for progress and accountability.

  • Get it from bop delivery guy handing package over to homeowner at front door

    Delivery

    Our team is monitoring every product shipped to ensure it is delivered to our clients without incident and on time.